Our products are digital software licenses and services. As such, there is no physical shipping or delivery. Upon successful payment and order confirmation, your product license key, account access details, and any related information will be delivered instantly to the email address provided during checkout.
Delivery of digital products is instantaneous. You will receive an email with all necessary details within minutes of your purchase. If you do not receive the email, please check your spam or junk folder. If you still cannot find it, please contact our support team with your order number.
Due to the nature of our digital products, we generally do not offer refunds once the license key or access has been provided. We encourage you to use our free tier or contact sales for a demo to ensure our product meets your needs before purchasing. Exceptions may be made in certain circumstances, such as a duplicate purchase, at our sole discretion.
If you have any questions or concerns regarding your order or the delivery of your product, please do not hesitate to contact our support team at support@thespiritai.com.
The legal name of our company is niyantri.